No, we do not post your items to you: you collect them on the day of your visit. You will be emailed an order confirmation that will include your unique Order ID Number and a barcode that also contains this number. You may print or make a note of this number and take it with you when you go to The Gift Hut to pick up your products.  Or you can take your smartphone or tablet with the confirmation email on it, although we suggest that you print out the email as this will contain a barcode which will grant you quicker access.

We do not mail out any products ordered via the Online Store. They will all be waiting for you at The Gift Hut on the day of your visit.

On completion of your order, you will be emailed a confirmation email containing a barcode and an Order ID Number.  You will collect any products purchased via the Online Store including Go Unlimited Wristbands, Annual Passes and Super Saver Ride Tickets from The Gift Hut at Harbour Park on the day of your visit.

Present your confirmation email on arrival at The Gift Hut, or if you don’t have a printer, simply make a note of the Order ID Number or present your smart device with the email on it. You will then be given all the products you have purchased.

Yes. You can also purchase any products available in the Online Store at The Gift Hut on-site at Harbour Park. You may not pay the same prices as those offered in the Online Store, however.

Our Super Save Ride Tickets are valid for the season they are printed.  The season they are valid for is printed on the white side of the ticket. 

They are valid for outdoor attractions only. 

Yes. Arun District Council run the car parks nearest the beach, river and beachside greens.  There is also free on-street parking within 50-100m of the beach. See our Find Us page for a map of the area.

All are available at Harbour Park.  Disabled cubicles are in each of Harbour Parks restrooms.  Toilets and showers are available at the Council-owned facilities by the beach.

Baby Change facilities can be found in all of our toilets. 

Please check our height information on our Rides and Attractions Page to see what your child can ride.  We also have height charts at sales points if you forget before the day.

Not with a Wristband, provided the child is shorter than 1.2m in height.  Accompanying Adult bands for over-16s accompanying children under 1.2m are available at The Gift Hut when purchasing a Wristband.  If the child is over 1.2m then the Accompanying Adult will be asked to pay for their ride.

If the child is using Ride Tickets then the Accompanying Adult will be asked to pay for their ride on attractions marked “per person”, but not on attractions marked “per car”.

No.  There is no priority queuing system at Harbour Park.  After a ride cycle you must re-join the line whatever method of payment you have used.

Your Indvidual Annual Pass Membership allows you 1 Go Unlimited outdoor attractions wristband per day, any day the rides are open.  Please check our website for opening dates and times of our outdoor attractions before you travel. 

Just show you Individual Annual Pass Membership card at any outlet till before you pay and our team member will issue your 10% discount off your purchase.

Indvidual Annual Pass Members can bring a friend a get an addtional Go Unlimited Wristband at a discounted price when they show their pass at the Gift Hut till.  Wristband for on outdoor attractions only and on ride open days.  Check ride open dates and times on our website before you travel. 

As an Individual Annual Pass Member you get 25% of Indoor Soft Play all year round for children under the age of 9 years.

Standard Indoor Soft Play Terms and Condtions apply.  

Soft play is open daily 10am until 6pm with last entry at 5pm. 

Soft play is closed Christmas Eve, Christmas Day & Boxing Day.

No. If you are able to show your compass card, carer’s ID or equivalent we will issue a carer’s band at the Gift Hut regardless of which payment method you choose for the person with needs.

Yes. Please see details at our Accessibility page for information: https://www.harbourpark.com/plan-your-visit/accessibility/

You have the right to cancel any order you make for any product or service purchased through the Online Store for a full refund.

If for any reason you are not satisfied with your purchase from the Online Store, return it to us within 14 (fourteen) days of receipt in an unworn/unused condition for a full refund or exchange. If you wish to exchange or return any product while complying with these terms then please return the product to The Gift Hut with proof of purchase at:

Harbour Park, The Gift Hut, Arun Parade, The Seafront, Littlehampton, West Sussex BN17 5LL

Under the consumer Rights act 2015 you can request an exchange or refund if goods are faulty (are not satisfactory quality, as described, fit for purpose or do not last a reasonable length of time.)  We would expect most beach items to last at least for 1 day with correct use.

However, if you have purchased ‘services’ from the Tickets section or Annual Passes and they have been partially used, these are not normally refundable.  You should contact the Gift Hut to speak to a manager in this case.

Contact us via our website Contact Us page here http://www.harbourpark.com/visitors-feedback/ , or via email at fun@harbourpark.com or during office hours you can phone us on 01903 721200