Harbour Park Privacy Policy

Harbour Park is committed to your privacy. In accordance with the General Data Protection Regulation Harbour Park’s data controller is: Harbour Park Limited, Seafront, Littlehampton, West Sussex, BN17 5LH. Harbour Park Limited's registration number is 1333980.

Collection of Personal Information

Harbour Park collects personal information from you in different ways dependent upon the service you wish to use.  This is mostly digitally via our websites but on occasion can be hard copy.  We will need to have a legal basis to hold your data, this could be your consent, or facilitating a paid for service such as an annual pass or some data held will be for compliance with a legal reason such as licensing requirements.  Should you wish to use a service Harbour Park offers that requires registration or recording of personal data we will record basic personal information. This will include your name, and your email address. We may also collect personal demographic information, such as your postcode, marketing preferences and interests, details of use and transactions made through the website and park.

Harbour Parks as a data controller does make use of some external data processors for our websites functionality  and these also record limited information about your computer hardware and software, including (but not limited to) your operating system, browser type, IP address, access times and referring URLs. We also keep track of pages visited by our users to help us maintain and improve our digital services.  Our main data processors for payments are (online) http://www.digitickets.co.uk/ and (onsite) https://www.mypos.eu/

Use of Personal Information
Personal information recorded during your registration is used only to process the services you have requested, are paying for or may be of interest to you, and only by Harbour Park or its authorised data processors.  Harbour Park does not sell any of your personal information.  We will not divulge your personal details to organisations; we may however share your details with companies we are in partnership with in order to offer or fulfil prizes and competitions.

We will only use the email addresses of registered persons to send emails explicitly related to the users service enquiry or purchase, you will receive marketing information (if you opt-in) where all communications will be from Harbour Park and not from any un-associated third party.  Your personal data will be held by the data processor https://mailchimp.com/ to facilitate these communications.

You have the right to update information we store about you at any time, or to request that we remove it from our systems. Under the General Data Protection Regulation users have the right to access information collected by Harbour Park about them. You can unsubscribe or close your online account with us at anytime by logging in at https://harbourpark.digitickets.co.uk/account/login or write to us at admin@harbourpark.com with a subject data request.

Security
Harbour Park is committed to the security of your information. We take precautions to prevent unauthorised access to your information. We cannot protect information which is collected by a third party owned site which is linked to our site.  We select our data processors with security and privacy in mind.

Cookies
Harbour Park uses cookies to identify users. This is nothing unusual - most websites use cookies.   A cookie is a small text file stored on your computer which is accessible by Harbour Park or its data processors and not by other websites. The file contains an identification number which helps us to authenticate registered users visiting our website. Cookies cannot be used to run programs or deliver viruses to your computer.

·         Google Analytics  _ga _gat
We use Google Analytics to provide reports on the number of users visiting this website. Google sets a small number of cookies to help them provide us with accurate data.  The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

·         PHPSESSID
This 'session' cookie allows us to maintain information between pages during your visit for seamless browsing. The cookie is discarded when you leave this website and no information is retained.

·         browserUpdateNudgeDismiss
For IE6 uses - indicates that we've already shown you the warning about features on this site that don't work with IE6 and don't need to show it again.

·         cookieWarningSeen
Let's us know we've already shown you the cookie warning bar so we do not show it to you again on every page you visit.

·         shopBasket* PHPSESSID
Enables you to add products and vouchers to your shopping basket.

·         uaut, ulog, uexp, umac
Cookies to let us know when you are logged into this website for features that require a user registration

·         New Relic __cfduid

This cookie is used to collect information about visitor's experience of  the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas.

We sometimes embed content from other websites in our pages, such as YouTube and Facebook. We have no control over cookies set by these websites, but we do endeavour to only use embedded content from reputable sources.  You may encounter cookies set by the following organisations while using this website

·         Facebook
To enable us to use embedded Facebook content on our web pages including, but not limited to, comments boxes, like buttons and news feed widgets.
https://www.facebook.com/help/cookies

·         Twitter
To enable us to use embedded Twitter content on our web pages including, but not limited to, Twitter search/feed widgets.
https://twitter.com/privacy

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change this setting if you wish to do so. If you configure your browser to decline cookies from Harbour Park, you will not be able to fully experience the features of the websites. Advertisers and other third party websites may also use cookies, Harbour Park has no control over this activity. The links below contain instructions for managing cookies in the most commonly used browsers.

·         Google Chrome

·         Microsoft Internet Explorer

·         Mozilla Firefox

Changes
Harbour Park will occasionally update these Terms and Conditions and other Legal Statements. Harbour Park encourages users to periodically review this statement. For more information on any issue relating to Harbour Park’s privacy policy, please contact us.

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Harbour Park. References to "our Website" or "the Website" are to harbourpark.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie	Name	Expiration Time	Purpose
Shopping Basket	PHPSESSID	24 minutes	This cookie is used to keep track of what items are in a user's shopping basket.
Cookie Consent	dtAnalyticsConsent	1 year	This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.
Google Analytics	_ga _ga_container-id	2 years	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Read Google's overview of privacy and safeguarding data
	_gid	24 hours
	_gat_tracker-name	1 minute
Microsoft Clarity	_clck	1 year	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. Read Microsoft Clarity's Cookie Overview and Data Retention Policy.
	_clsk	1 year
	CLID	1 year
	ANONCHK	1 year
	MR	1 year
	MUID	1 year
	SM	1 year
New Relic	__cfduid	1 year	This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Harbour Park
Seafront, Littlehampton, West Sussex
BN17 5LH

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.